Privacy Policy

Last Updated: 10/28/2025

Company Information

PriorCut

Address: 6387B Camp Bowie Blvd #429, Fort Worth TX 76116
Phone:
Email: [email protected]
Website: https://go.priorcut.com/

Introduction

At PriorCut, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our SMS messaging program, website, and barbershop management platform.

1. Information We Collect

Personal Information:

Name, phone number, and email address

Appointment booking information and service history

Payment information (processed securely through third-party processors)

Communication preferences and opt-in consent records

SMS Program Information:

Mobile phone number and carrier information

Opt-in consent timestamp and method

Message delivery status and interaction history

Device and browser information

Usage Information:

Website activity and booking interactions

Service preferences and appointment history

Communication logs and customer support interactions

2. How We Use Your Information

Primary Uses:

To provide barbershop management services and facilitate appointment bookings

To send appointment confirmations, reminders, and service-related updates via SMS

To process payments and manage your account

To provide customer support and respond to inquiries

To improve our services and user experience

SMS Program Specific Uses:

Send appointment confirmations and reminders

Provide service updates and important notifications

Share promotional offers (only with explicit consent)

Deliver customer support messages

3. Legal Basis for Processing (SMS)

We process your information based on:

Consent: You have explicitly opted in to receive SMS messages

Legitimate Business Interest: To provide services you have requested

Contract: To fulfill our service agreement with you

4. Data Sharing and Disclosure

We DO NOT:

Sell, rent, or trade your personal information to third parties for marketing purposes

Share your mobile information with unaffiliated third parties without your consent

We MAY Share Information With:

Service Providers: Trusted vendors who help us deliver our services (e.g., SMS gateway providers, payment processors, customer support tools)

Legal Requirements: When required by law, court order, or government regulation

Business Transfers: In connection with a merger, sale, or transfer of business assets

Subcontractor Requirements: All service providers are contractually required to:

Maintain the confidentiality and security of your information

Use information only for the specified services

Comply with applicable privacy and data protection laws

5. Your Rights and Choices

SMS Opt-Out Rights:

Reply "STOP" to any message to unsubscribe immediately

You will receive a confirmation of your opt-out

To opt back in, you must go through the signup process again

General Privacy Rights:

Access: Request a copy of your personal information

Correction: Request correction of inaccurate information

Deletion: Request deletion of your information (subject to legal retention requirements)

Portability: Request transfer of your information to another service provider

Objection: Object to certain types of processing

To Exercise Your Rights: Contact us at [email protected] or
We will respond to requests within 30 days.

6. Data Security and Retention

Security Measures:

Industry-standard encryption for data transmission and storage

Secure data centers with physical and digital access controls

Regular security audits and vulnerability assessments

Employee training on data protection practices

Data Retention:

SMS consent records: Retained for 4 years after opt-out (compliance requirement)

Customer service records: Retained for 2 years

Payment information: Retained per legal requirements

Account information: Retained while account is active plus 3 years

7. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

Email notification to registered users

SMS notification to active SMS subscribers

Prominent notice on our website

10. Contact Information

For privacy-related questions or concerns: Email: [email protected]
Phone:
Mail: 6387B Camp Bowie Blvd #429, Fort Worth TX 76116